Go to the settings for the site you want to add a user to: (Click to enlarge image) Configure the settings on the Add New User screen: (Click to enlarge image) Full Name: Enter the full name of the user. Please enter any characters except colons. For example, John Doe is a valid entry. User…
Requirements: Before you start, be sure you have these handy: Your domain name: domain.com Your email address: name@nulldomain.com Your username. Your email password. If you do not have any of the above please call our office at 818-591-7825 or submit a help ticket for assistance. Open E-Mail app on your Android phone. Select Other (POP3/IMAP)…
As part of our efforts to reduce SPAM use use a technique called Greylisting. Greylisting is one of the most successful spam filtering techniques available. Greylisting can block as much as 70% to 80% of all SPAM that is sent to your email accounts. Greylisting relies on a SPAMMERS reluctance to configure their mail servers…
One of the most common causes of problems users have when setting up email on a new computer or mobile device is not having all the correct settings in one place. In order to make reduce this problem we have available an easy to use PDF file which has areas for you to write down…
First you need to have your current email username and password. If you do not have these please contact support. Next, in your web browser go to http://www.yourdomain.com/login (the /login part is the key here). You will then be prompted to enter your username and password to login. (uncheck the box for secure connection unless you…
First you need to have your email username and password. If you do not have these please contact support. Next, in your web browser go to http://www.yourdomain.com/login (the /login part is the key here). You will then be prompted to enter your username and password to login. (uncheck the box for secure connection unless you…
Requirements: Before you start, be sure you have these handy: Your domain name: domain.com Your email address: name@nulldomain.com Your username. Your email password. If you do not have any of the above please call our office at 818-591-7825 or submit a help ticket for assistance. Open E-Mail app on your Android phone. Select Other (POP3/IMAP)…
Go to the following menu for your email client: Mail in Outlook 98, 2000, Outlook Express, and Microsoft Mail: Tools –> Accounts then Add Mail in Outlook 2003 and 2007: Tools –> E-mail Accounts then Add Mail in Outlook 2010, 2013, and 2016: File tab –> Click “+Add Account” –> Select “Manually configure server settings…
Login to the Personal-Admin webpage on your server by going to: http://www.yourdomain.com/personal Login with your username and password. Submit a Support Ticket if you need any help with your username or password. Once you login you will get into your personal admin area. In addition to the Spam-Killer there are other settings you will find of use…
Most email problems are related to improper configuration of email accounts in Email clients If you have any problem with sending/receiving emails please check the following things before sending helpdesk ticket. Check if your are using correct user name and password. Check if you have correct email configuration using instructions below. Below are the common…
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